- Install the cado sync application on the smartphone.
The application is available for downloading at the website described below.
- For Android: Google Play
- For iOS: App Store
- Verify the operating system supported by the smartphone (as of October 2018).
- Android: Version 4.2 or later.
- iOS: 8.0 or later
- Restart the smart phone and check to see if the situation has been improved.