The product is designed to drain water out of the drain port at the bottom of the base unit in the event water comes into the base unit interiors.
In the event there is water leak from the bottom of the base unit, dry thoroughly first and then use the unit by performing correct procedures again after verifying following items:
(Water damage caused on household items and the like are not included in the warranty of the product. Use the unit on a tray or sheet when using in a location where damages can be expected.)
① Did any water accidentally get into the fan blowout port during cleaning?
→ Pull out the power cord immediately and discard water inside the water tank. Use the unit by performing the correct procedures again after thorough drying.
② Does it use purified or distilled water?
→ These types of water cannot be used as the water level detection cannot be performed normally.
③ Is the tank installed or removed while the unit is operating?
→ The water level inside the water tank component varies and on rare occasions water may enter into the fan blowout port. Insert the tank slowly when installing and do not unduly remove it.
④ Are tank and cartridge loose?
→ Loose tanks and cartridges can cause water leaks. Mount the cartridge correctly on the tank according to the procedures described in the instruction manual, then pour water in one-third of the level to verify that there is no leak.
⑤ Is there any crack or the like on the base unit water tank component or tank and filter?
→ If the base unit is damaged, inquire with your retailer or the cado Support Center.